Last updated: January 17, 2011
How We Collect and Use Personal Information
Gourmetrecipe.com collects personal information from you at several different points on our Website, as set forth below. In general, we use personal information for the purpose for which it was collected (such as to provide services or complete transactions you have requested, for billing purposes, and to anticipate and resolve problems with our Website and our products and services), for our own internal business operations, to respond to customer support inquiries and for other purposes as described below.
Registration, Purchases; Other Information Submissions
As an Fondness Media member, you will receive our transactional business communications (e.g. e-mail address confirmation, administrative messages, etc.) at your e-mail address or street address. We might also send such communications to you through the Message Center. In addition you might be automatically enrolled in one or more of our e-mail subscription programs. While we reserve the right to send you our transactional business communications without offering you the opportunity to opt-out of receiving them, we do provide you with the opportunity to select whether or not you wish to continue to receive our subscription-based e-mails. You will also be given the opportunity to select whether to receive promotional offerings, such as renewal notifications and new product offerings.
When you submit your e-mail address to us to initiate a subscription to one of our newsletters we ask for personal information such as your name and e-mail address. This personal information is only used to send you the newsletter(s) you have requested. You might opt-out of such follow-up contacts by following the instructions in the newsletter. Please also note that we use a “double opt-in” process to confirm your subscription to our newsletters. When you initiate a subscription to one of our e-mail newsletters, we send a confirmation e-mail message to the e-mail address. We only subscribe your e-mail address to the newsletter after you follow the steps in the confirmation e-mail message. We do not use a double opt-in confirmation process for alerts.
When you elect to use our referral service for e-mailing a recipe or other content to a friend, we ask you for your friend’s name and e-mail address. Fondness Media will automatically send your friend a one-time e-mail on your behalf which contains the recipe or other content, and which invites your friend to visit the Website. Fondness Media uses your friend’s name and e-mail address only to send this one-time e-mail, and does not store this information. If your friend does not wish to receive “e-mail-a-friend” messages to be sent on your behalf, he or she must contact you directly. Fondness Media users may not use our referral service to send unwanted spam to others.
When You Use “Invite-A-Friend” or other referral services
If you elect to use any of our referral services for informing a friend about our Site or any portion thereof, you will be asked to provide your friend’s name and e-mail address. We will then automatically send the friend a one-time e-mail (usually including your name and email address) inviting them to visit the Site. We ask for this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program.
Gift Recipient Email notification
If you purchase a Supporting Membership for someone else we will send them an email (usually including your name and email address) notifying them that they were given a gift membership. We ask for this information for the sole purpose of sending this one-time e-mail and for gift redemption.
From time to time, our Website requests personal information from users via contests, promotions, offers and surveys. Participation in these contests, promotions, offers, and surveys is completely voluntary and you therefore may choose whether to disclose personal information in connection with these activities. Personal Information requested in these activities might include contact information (e.g., your name and shipping address) and demographic information (e.g., your zip code or age level). We use this information to notify you if you’ve won and to award prizes. We use information we collect in surveys for internal purposes, such as to ascertain the use of this Website and improve its usefulness to you. We might also provide third parties with this information, and might combine it with some or all of your registration information. Third parties might use the information we provide them to contact you regarding products or services of interest to you. These disclosures are discussed in greater detail below in the “Disclosure of Personal Information” section. When we provide information collected during a contest, promotion, offer, or survey on the Website to third parties, we always disclose this to you at the time of collection.
We collect personal information when you submit comments, questions or suggestions to our customer service department. We use the information you provide to respond to your submission and use the ideas to make site improvements.
We do not intend, and the Website is not designed, to collect personal information from children under the age of 13. If you are under 13 years old, you should not register for our services or otherwise provide information on our Website and should ask your parent to do so for you.
We use reasonable security measures to store and maintain personally identifying information so as to protect it from loss, misuse, alteration or destruction by unauthorized parties while it is under our control. We use secure socket layer (“SSL”) encryption when transmitting certain kinds of information, such as payment information, over the Internet.
Fax: 1-613- 482-4614